Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-local-seo-queensland.thebestlocalpro.com (hereafter referred to as “AI Local SEO Queensland,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of data in compliance with various global privacy laws, ensuring your rights and confidentiality.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://ai-local-seo-queensland.thebestlocalpro.com
  • All associated mobile applications and software services
  • Any interactive features or services linked to this website
  • Communications sent by us, including emails, text messages, and phone calls

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Authorized User Access: When you use our applications or services as an authorized user, we collect and process your data for the specific purposes defined by your account settings.
  2. Website Visitors: If you visit our websites, we may collect certain information about your device and browsing behavior to enhance your experience and deliver personalized content.
  3. Communication with Us: We respect your choice to receive or opt-out of communications from us. We use your contact details to send newsletters, promotional offers, or important updates regarding our services.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: This includes user names, email addresses, and passwords (hashed and salted for security).
  2. Payment Details: We securely process payment information, such as credit card numbers, billing addresses, and transaction histories, to facilitate subscriptions or purchases.
  3. Financial and Purchase Data: We may store records of financial transactions, order history, and product preferences to improve our services and personalize recommendations.
  4. Mobile Device Identifiers: Unique device identifiers (UDIDs) and mobile phone numbers for the purpose of delivering content and performing analytics.
  5. Location Data: With your consent, we access location information to provide location-based services and personalized offers.
  6. Feedback and Reviews: We encourage user feedback and reviews, which may include personal details when left voluntarily.
  7. Social Media Information: When you connect our services with social media platforms, we may collect data from these platforms (e.g., name, profile picture, connections) to enhance your experience.
  8. Product Interaction Data: Details about how you interact with our products and services, such as features used, time spent, and purchase behavior.

Cookies

We employ cookies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: These are essential for navigating our website and using its core features. They cannot be blocked without affecting basic functionality.
  • Preference Cookies: Cookies that remember your preferences, such as language settings or display options, to provide a personalized experience.
  • Analytics Cookies: Used by analytics providers to track site usage, gather user behavior data, and compile aggregate data for statistical analysis.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes collected or as required by law. Once the purpose is achieved or the retention period expires, we securely delete or anonymize your data.

Security Measures

AI Local SEO Queensland implements robust security measures to protect your personal information:

  • We employ encryption for data in transit and at rest to safeguard sensitive information.
  • Our third-party processors adhere to strict security standards to ensure the protection of data they handle on our behalf.
  • Regular security audits and penetration testing help us identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18 years old. If you believe we have collected such data by mistake, please contact us at the address provided below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): The right to request the deletion of your data in certain circumstances.
  • Restriction: Limiting the use or processing of your data while we verify or dispute its accuracy.
  • Portability: Obtaining a copy of your data in a structured, commonly used format and transferring it to another controller.
  • Objection: Opposing the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or file appeals/complaints, please contact our Data Protection Officer at the email address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions regarding privacy, data protection, or this policy, please contact us:

  • Email: [email protected]
  • Postal Mail: AI Local SEO Queensland, Privacy Team, [Address], [City, State, ZIP Code]